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Privacy Policy

Last updated: October 07, 2025

CT Style Vault operates this website and online store (the "Site"), including all related information, content, features, tools, products, and services, to provide you, our customers, with a seamless shopping and consignment experience for women's and teen apparel and accessories (the "Services"). CT Style Vault is powered by Wix, which enables us to deliver these Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit the Site, use the Services, make a purchase, submit items for consignment, or otherwise interact with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy governs matters related to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using the Site or Services, you confirm that you have read, understood, and agree to the practices described here regarding your information.  By downloading, registering with, or using Wix websites, services and applications (collectively, the “Services“), you agree to this Privacy Policy. If you do not agree with our policies and practices, do not download, register with, or use the Services.

Please note this policy does not apply to information:

  • We collect offline.

  • On any third party apps or websites, including websites you may access through the Services.

  • You provide to or is collected by any third party data controller.

Those third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Personal Information We Collect or Process

When we refer to "personal information," we mean data that identifies you or can reasonably be linked to you or another individual. This does not include anonymized or de-identified data that cannot be tied back to you. Depending on your interactions with the Services, your location, and applicable laws, we may collect or process the following types of personal information, including any inferences we draw from it:

  • Contact details: Such as your name, mailing address (including billing and shipping addresses), phone number, and email address.

  • Financial information: Including payment card details (e.g., credit/debit card numbers), transaction history, payment confirmations, and other billing-related data.

  • Account information: Such as usernames, passwords, security questions, preferences, and settings for your user account.

  • Transaction and consignment information: Details about items you browse, add to your cart or wishlist, purchase, return, exchange, or cancel; consignment submissions (e.g., item descriptions, photos, and seller details); and your purchase or sales history.

  • Communications: Information you provide when contacting us, such as in customer support inquiries, consignment applications, or feedback forms.

  • Device information: Data about your device, browser, network, IP address, and other unique identifiers.

  • Usage information: How you interact with the Site and Services, including pages visited, time spent, and navigation patterns.

Sources of Personal Information

We gather personal information from various sources:

  • Directly from you: When you create an account, submit consignment items, place orders, communicate with us, or provide details through forms on the Site.

  • Automatically via the Services: Through cookies, similar tracking technologies, and device data when you visit the Site or use our tools.

  • From service providers: Third parties we engage (e.g., for payment processing or analytics) that collect or process data on our behalf.

  • From partners or third parties: Such as shipping carriers, marketing affiliates, or integrated platforms.

How We Use Your Personal Information

We use your personal information for purposes tied to providing and enhancing our Services, always in line with your expectations and legal requirements:

  • Delivering and Personalizing Services: To fulfill orders, process consignment submissions, handle payments and shipping, manage accounts, facilitate returns/exchanges, enable reviews, and recommend items based on your interests (e.g., suggesting teen apparel from your browsing history). This includes tailoring the Site for a better shopping and selling experience.

  • Marketing and Promotions: To send you emails, texts, or mail about new arrivals, consignment opportunities, sales, or personalized offers based on your activity. We may also display targeted ads on the Site or partner sites.

  • Security and Fraud Prevention: To verify accounts, secure transactions, detect fraud, and protect against unauthorized access. You're responsible for safeguarding your login credentials—do not share them.

  • Communication: To respond to inquiries, provide support for consignment or purchases, and maintain our customer relationships.

  • Legal Compliance: To meet legal obligations, respond to authorities, investigate disputes, or enforce our policies.

How We Disclose Personal Information

We share your personal information only when necessary and in accordance with this Policy, including:

  • With service providers: Such as Wix, payment processors (e.g., Stripe or PayPal), shipping partners (e.g., USPS or UPS), and analytics tools that help us operate the Site.

  • With marketing partners: To deliver ads or promotions, always per their own privacy notices. You can opt out of targeted advertising [insert opt-out link if applicable].

  • With your consent or direction: For example, sharing details with shipping services or via social media integrations.

  • Within our corporate family: If applicable, with affiliates.

  • For business or legal reasons: In mergers, to comply with laws, subpoenas, or to protect rights and safety.

We do not sell your personal information.

Relationship with Wix

The Site is hosted on Wix.com, which processes data about your usage to provide and improve the platform. Data you submit may be transferred to Wix servers or third parties in other countries. Wix may use aggregated data from your interactions (across sites) to enhance features. For details on Wix's handling of your data and your rights, please review the Wix Privacy Policy. Depending on your location, you may access Wix's privacy tools here.

Third-Party Websites and Links

The Site may link to external sites or apps (e.g., payment gateways or social media). We are not responsible for their privacy practices—review their policies before sharing information. Public shares (e.g., on social platforms) may be visible to others.

Children's Privacy

Our Services are not directed at children under the age of majority in your jurisdiction. We do not knowingly collect data from minors. If you believe a child has provided us information, contact us to request deletion. We do not "sell" or "share" data of those under 16 as defined by law.

Data Security and Retention

While we implement reasonable security measures (e.g., encryption), no system is foolproof—transmissions over the internet carry risks. We retain personal information only as long as needed for Services, legal requirements, or dispute resolution (e.g., transaction records for 7 years).

Your Rights and Choices

Your privacy rights vary by location (e.g., CCPA, GDPR). You may have rights to:

  • Access/Know: Request details about data we hold.

  • Delete: Ask us to erase your information.

  • Correct: Update inaccurate data.

  • Portability: Receive a copy of your data.

  • Opt-Out of Sales/Sharing/Targeted Ads: Limit use for ads; we honor Global Privacy Control signals.

  • Communication Preferences: Unsubscribe from marketing emails.

Exercise these via the Site or by contacting us below. We'll verify your identity and respond timely. No discrimination for exercising rights. Authorized agents may act on your behalf with proof.

Complaints

Contact us for concerns. You may appeal decisions or escalate to your local data protection authority.

International Data Transfers

Data may be processed outside your country (e.g., to Wix servers). For EEA/UK transfers, we use Standard Contractual Clauses or adequate country determinations.

Changes to This Privacy Policy

We may update this Policy to reflect changes in practices or laws. We'll post revisions here, update the date, and notify you as required (e.g., via email).

Contact Us

For questions, rights requests, or support, email CTStyleVault@gmail.com

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